Markel Insurance Company has an in-house Claims Department that is committed to providing high quality claims handling through the fair and timely resolution of claims asserted by policyholders and third party claimants associated with the insurance policies we service. We will settle or defend in accordance with sound claims handling practices and in compliance with legal and ethical responsibilities created by the regulatory bodies in the states where we do business. We are focused on being specialists in the programs we write and strive to be the best at what we do.
Reporting
Immediate notice of all accidents or injuries must be given to:
Markel Insurance Company
4600 Cox Road, Glen Allen, VA 23060-9817
Call during business hours 8:30 a.m. to 5:00 p.m. EST
(800) 362-7535
or Fax (804) 747-9367
Accident Report Procedures
DO
1. Obtain all accidents details.
2. Obtain names, addresses, phone numbers of all witnesses.
3. Obtain names, addresses, phone numbers of police, fire, medical or hospital authorities.
4. Call and report any incidents to Markel Insurance Company Claims Department.
DON'T
1. Divulge information with regards to insurance coverage.
2. Admit responsibility for the accident or injury.
3. Discuss accident or injury with anyone other than your insurance representative or someone he authorizes.